Bemis Manufacturing Company: Website Survey

Thank you for your interest in our survey. This is your chance to give us feedback on our website and help us make improvements. The answers you fill out will help us understand your needs and experience.

This survey should take about 5 minutes or less.

1) Which of the following best describes you?

Consumer / Regular Shopper
Plumbing Trade Professional
Bemis Employee
Bemis Representative
Other

2) How would you rate yourself as an Internet user?

Expert
Very Good
Average
Fair
Poor

3) How frequently do you visit the Bemis website?

Daily
Weekly
Monthly
Infrequently (less than once a month)
This is my first visit

4) Why did you vist the Bemis website today? (check all that apply)

Find details on a specific product
Looking for a replacement seat
Looking for a hard to find seat
General information about Bemis
Installation or troubleshooting help
Other

5) How did you find out about this site?

Through a search engine like Google or Yahoo!
I knew the website already and typed it in.
I saw an advertisement with your website
Co-worker told me about it
Other

6) Did you find what you were looking for?

7) Please rate the following aspects of the Bemis website. 1 is "Poor" and 5 is "Excellent".

	Poor	Fair	Average	Good	Excellent	N/A
a) Appearance	1	2	3	4	5	N/A
b) Ease of Navigation	1	2	3	4	5	N/A
c) Easy to Read	1	2	3	4	5	N/A
d) Loading Times	1	2	3	4	5	N/A
e) Links Work Correctly	1	2	3	4	5	N/A

8) How satisifed are you with your overall experience with the Bemis Website?

Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied

9) How likely are you to recommend this website to someone else?

Very Likely
Somewhat Likely
Somewhat Unlikely
Not At All Likely

10) What additional information or features would you like to see on the Bemis Website?

11) Is there anything else you would like to tell us about the Bemis website?

Thank You!